Question 1

How do I book a sports turf online using TurfIT?

Accepted Answer

To book a sports turf: 1. Download the TurfIT app or visit our website. 2. Choose your preferred sport (football, cricket, badminton, tennis). 3. Select your location and search available turfs. 4. Filter by date, slot time, and pricing. 5. Pay securely inline using UPI, cards, or split-pay with your teammates. You'll receive instant booking confirmation via SMS/WhatsApp.

Question 2

Can I cancel my turf booking and get a refund?

Accepted Answer

Yes, cancellations are allowed up to 4 hours before your slot start time for a full refund. Cancellations made within 4 hours may attract cancellation charges or standard arena policies. Refunds are processed automatically back to your payment source within 2-3 working days.

Question 3

What is the Split Bill feature in TurfIT?

Accepted Answer

The Split Bill option allows you to divide the booking fee among your teammates directly within the slot reservation screen. When booking, select 'Split Bill', enter the players' phone numbers, and our app will send them payment links. The slot is temporarily locked for 15 minutes to allow everyone to pay their share.

Question 4

Are there tournament hosting facilities available on TurfIT?

Accepted Answer

Yes, arena owners and corporate hosts can host tournaments. TurfIT provides bracket generation, team registration pages, live scorekeeping, and notifications to players. Contact our sales department via the contact page for customized partnership options.

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