Delete Your TurfIT Account
If you want to close your TurfIT profile, you can request account deletion. TurfIT is owned and operated by To The Future.
How to Delete In-App
Fastest and recommended method via your smartphone
Deleting your profile erases all booking logs, loyalty match coins, team squad memberships, and split bill transactions. This action cannot be reversed once the 30-day grace period expires.
Open the TurfIT smartphone application on your device.
Go to your Profile page by tapping on your avatar in the navigation bar.
Scroll down and select 'Delete Account'.
Review the data terms, tick the checkmark, and tap 'Permanently Delete'.
Email Request method
No longer have the app installed?
Write to our data desk to request manual profile deletion. Send an email with your account information:
// Account Deletion Request template
To: support@turfit.in
Subject: Account Deletion Request
Registered Phone number: [Provide number]
Registered Email address: [Provide email]
Reason for closing profile: [Optional details]
Please submit this request from your registered email address so we can verify ownership before erasing profile records.
Security & GDPR Compliance
All data telemetry erasures conform with Google Play regulations and parent company To The Future privacy policies.
Frequently Asked Questions
Find clear details about account deletion and user metrics policies
Q.How long does it take for my account data to be fully deleted?
When you submit a deletion request (either in-app or via support email), your profile goes into a pending stage for 30 days. During this grace period, your username, phone number, and teams are hidden from other players. After 30 days, the profile information, matchmaking metrics, and preferences are permanently wiped from active servers.
Q.Can I cancel my account deletion request?
Yes. Within the 30-day grace period, if you register/log back into the TurfIT application using your original mobile number and verify it, the pending deletion status is immediately cancelled, restoring your profile, team settings, and coin wallet active state.
Q.What data is retained after deletion, and why?
Under India's local financial and tax compliance acts, parent company To The Future is required to archive structural invoices, accounting records, GST ledgers, and secure transaction logs for booking transactions. This financial history contains no profile data and is stored solely for audit compliance.
Q.What happens to my coins, rewards, or split bills?
Any accumulated game coins, invite rewards, or active tournament registrations are permanently deleted and will be nullified when the account deletion completes. Split bill pages that remain unpaid under your invite are automatically cancelled.
Need help or having issues with verification?
If you encounter problems submitting the deletion request or wish to request custom database telemetry audits, contact our Privacy Desk.